2. Scope of Services 

The Company provides professional services as listed on its website or agreed upon in a separate contract. The scope, timeline, deliverables, and other service-specific details shall be outlined in the service description or agreed upon in writing.

3. Payment Terms 

3.1 Pricing: The prices for Services are as listed on our website or as agreed upon in a custom proposal. Prices are subject to change without notice. 

3.2 Payment Methods: We accept payments via credit card, bank transfer, and other methods specified at checkout. 

3.3 Invoicing: For certain services, we may issue invoices, which must be paid within the timeframe specified in the invoice. 

3.4 Late Payments: If payment is not received by the due date, the Company reserves the right to suspend or terminate services.

4. Service Delivery 

4.1 The estimated timeline for service completion shall be communicated at the time of purchase or as per the project agreement. 

4.2 The Company is not responsible for delays caused by the Client’s failure to provide necessary information, approvals, or cooperation.

5. Client Responsibilities 

5.1 The Client shall provide accurate information and timely feedback to facilitate service delivery. 

5.2 The Client shall not engage in any illegal or unethical activities in connection with the Services.

6. Intellectual Property Rights 

6.1 The Company retains ownership of all intellectual property created during the provision of Services until full payment is received. 

6.2 Upon full payment, the Client receives a non-exclusive, non-transferable license to use the deliverables as specified in the service agreement. 

6.3 The Company reserves the right to use anonymized versions of deliverables for portfolio or marketing purposes unless otherwise agreed.

7. Cancellation and Refund Policy 

7.1 Cancellation: Clients may request a cancellation in writing before the commencement of the Service. If work has already begun, a cancellation fee may apply. 

7.2 Refunds:

• If the Client cancels before service commencement, a full refund may be issued, subject to payment processing fees.
• If the Client cancels after partial completion, a prorated refund may be considered based on the work completed.
• No refunds will be issued for completed services or digital deliverables already provided.
• For subscription-based services, refunds are only available for cancellations made before 7 days of the billing cycle.

7.3 Chargebacks: Unauthorized chargebacks will be contested, and the Client may be responsible for any associated fees.

8. Confidentiality 

8.1 Both parties agree to maintain the confidentiality of proprietary and sensitive information shared during the course of the engagement. 

8.2 Confidential information shall not be disclosed to third parties without prior written consent unless required by law.

9. Limitation of Liability 

9.1 The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of its Services. 

9.2 The total liability of the Company for any claim related to the Services shall not exceed the total fees paid by the Client for the specific Service.

10. Indemnification The Client agrees to indemnify and hold the Company harmless from any claims, damages, or legal fees arising from the Client’s misuse of the Services.

11. Force Majeure The Company shall not be liable for delays or failure in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, cyberattacks, or power outages.

12. Governing Law and Dispute Resolution 

12.1 This Agreement shall be governed by and construed in accordance with the laws of India. 

12.2 Any disputes arising out of this Agreement shall first be resolved through good faith negotiations. If unresolved, the dispute shall be referred to arbitration in Ahmedabad, Gujarat, in accordance with the Arbitration and Conciliation Act, 1996, and the arbitration proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.

13. Amendments We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our Services after such changes constitutes acceptance of the revised Agreement.

14. Contact Information For any inquiries regarding these Terms and Conditions, please contact us at [email protected].

By purchasing or using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.